Return Policy

Returns

We do not accept returns. In store credit is offered. To be eligible for an in store credit/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging within 14 day to receive in store credit. You will also need the receipt or proof of purchase with tags. All accessories (including shoes) and jewelry are final sale only. All sale items are final sale only.

To start a return, you can contact us at wildcardwesternboutique@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at wildcardwesternboutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must include photos of the damage as well as your order number. If you do not contact us within 2 days of receiving the order we will assume it is from normal wear.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase with your in store credit for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be issued an in store credit and a code to complete future purchases.